To provide the best quality available at an affordable price
To give you all the information you need to make an informed choice – even if that choice is to buy elsewhere
To be honest and fair in everything we do
To use all our skills and experience to ensure you get the right product for the job, in the most suitable material, to the correct specification, delivered to the right place at the right time
To tell you when things go wrong (as they occasionally do, in any company) and offer you solutions To never make a product we aren’t proud of
To never supply a product you can’t be proud of
To always strive towards 100% customer satisfaction
To never forget that it’s the customer that pays our wages!